Privacy Policy

At Arterex, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share information about you when you use our website, products, and services (collectively, the “Services”).

Information We Collect

We collect information about you in a few different ways when you use our Services.

Information You Provide to Us: We may collect information that you provide to us directly, such as when you create an account, place an order, or contact us with a question or feedback. This information may include your name, email address, phone number, and any other information you choose to provide.
Information We Collect Automatically: When you use our Services, we may collect certain information automatically, such as your IP address, browser type, operating system, and the pages you visit on our website. We may also collect information about your location and device, such as your device’s unique identifier and geographic location.

How We Use Your Information

We use the information we collect about you for a variety of purposes, including:

To provide, maintain, and improve our Services: We use your information to provide and improve the features and functionality of our Services.
To communicate with you: We may use your information to respond to your inquiries, send you updates about our Services, or send you promotional materials.
To personalize your experience: We may use your information to personalize your experience on our Services, such as by showing you content that is relevant to your interests.
To analyze and understand how our Services are used: We may use your information to understand how our Services are used and to improve the user experience.

How We Share Your Information

We may share your information in the following ways:

With Service Providers: We may share your information with third-party service providers who assist us in operating and improving our Services. These service providers are subject to strict confidentiality agreements and may only use your information as directed by us.
With Legal Disclaimer: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal process, protect the rights and safety of our users or the public, or to respond to an emergency.

Your Choices and Rights

You have the following choices and rights regarding your information:

Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in the email.
Access and Correction: You may access and update your account information by logging into your account and making the necessary changes.
Deletion: You may request that we delete your account by contacting us using the contact information provided below. Please note that we may need to retain certain information for legal or business purposes.
Data Security
We take reasonable steps to protect your information from unauthorized access or tampering. However, no system is completely secure, and we cannot guarantee the security of your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and encourage you to review our privacy policy periodically for the most up-to-date information.

Contact Us

If you have any questions or concerns about our privacy policy or the use of your information, please contact us at inquiries@arterexmedical.com.